Help Center
Find answers to common questions about SpendTrak.
Frequently Asked Questions
SpendTrak is an AI-powered personal finance app that tracks your spending through receipt scanning and manual entries. It categorizes transactions, monitors subscriptions, tracks budgets, and provides AI-driven financial insights.
Available on iOS and Android with Free, Pro, and Premium tiers.
Use your phone's camera to scan paper receipts. Our AI reads each receipt and extracts key details: merchant name, amount, date, and category. The information is automatically categorized and added to your transaction history.
Absolutely. Security is our top priority:
All data is protected by Supabase Row Level Security (RLS), meaning only you can access your own data. All communications use TLS 1.2+ encryption.
Read more in our Privacy Policy.
Subscriptions are managed through your device's app store:
iOS: Go to iPhone Settings > Apple ID > Subscriptions > SpendTrak > Cancel.
Android: Open Google Play Store > Menu > Subscriptions > SpendTrak > Cancel.
Cancellation takes effect at the end of your current billing period. You'll retain access to paid features until then.
Yes. Go to Settings > Export Data in the app. You can export your transactions as a CSV file filtered by date range. The export includes merchant name, amount, category, date, and notes.
You can view your existing transactions and budgets offline. Manual transaction entry also works offline — entries will sync automatically when you're back online.
Features that require internet include email syncing, AI scanning, and the AI consultant.
SpendTrak automatically detects the currency of each transaction. You can set your primary display currency in Settings > Currency, and all amounts will be converted using up-to-date exchange rates.
Your budgets and reports will show amounts in your chosen currency while preserving the original transaction currency.
Go to Settings > Privacy > Delete Account in the app. This will permanently remove your account and all associated data within 30 days.
Before deleting, we recommend exporting your data. You can also email [email protected] to request account deletion.
Available on the Premium plan, the AI Financial Consultant is a chat-based assistant that analyzes your spending patterns and provides personalized advice. You can ask it questions like "Where am I overspending?" or "How can I save more this month?"
Note: This is an AI tool for informational purposes only, not a replacement for professional financial advice.
Contact Us
Need more help?
Our support team typically responds within 24 hours on business days.
[email protected]Feedback
Feature Requests
Have an idea to make SpendTrak better? We'd love to hear it.
- Email [email protected]
- Use subject line: Feature Request
- Describe the feature and how it would help you
Bug Reports
Found something that doesn't work right? Help us fix it.
- Email [email protected]
- Use subject line: Bug Report
- Include your device, OS version, and steps to reproduce
- Attach screenshots if possible